Ryan's Electrical
Home Manual vs Automatic FAQ Contact
083 409 4823
Legal

Privacy Policy

Last updated: 17 September 2026

Ryan's Electrical ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, share and protect your personal data when you visit our website, contact us, or engage our electrical services. It also explains your rights under the General Data Protection Regulation (GDPR), the Data Protection Act 2018, and the ePrivacy Regulations 2011 (S.I. 336/2011).

Please read this policy carefully. By using our website or providing us with your personal data, you acknowledge that you have read and understood this policy.

1. Who we are (Data Controller)

Ryan's Electrical is the data controller responsible for your personal data.

Ryan's Electrical
Dublin Rd, Drogheda, Co. Louth, Ireland
Phone: 083 409 4823
Email: info@ryanselectrical.ie

If you have any questions about this policy or how we handle your data, please contact us using the details above.

2. The information we collect

We collect and process the following categories of personal data:

Information you give us directly — when you submit a quote request or contact form, fill in a lead form on Facebook or Instagram, call or text us, or email us:

  • Your name
  • Your phone number
  • Your email address
  • Your address, town or Eircode
  • Details of the electrical work or enquiry you're contacting us about
  • Any other information you choose to provide

Information we collect automatically — when you visit our website:

  • Your IP address and approximate location
  • Browser type and device information
  • Pages visited, time spent, and how you arrived at our site
  • Cookie and analytics data (see Section 6)

We do not intentionally collect special category (sensitive) personal data through our website or forms.

3. How we collect your information

We collect personal data through:

  • Our website contact and quote-request forms
  • Lead forms on our Facebook and Instagram advertising
  • Phone calls, text messages and emails
  • Cookies and similar technologies on our website
  • In person, when you engage us for a job

4. How we use your information and our legal basis

Under the GDPR we must have a lawful basis to process your personal data. We rely on the following:

PurposeLawful basis
Responding to your enquiry and providing a quoteTaking steps at your request prior to entering a contract (Art. 6(1)(b))
Carrying out electrical work you've engaged us forPerformance of a contract (Art. 6(1)(b))
Issuing certification, invoices and keeping job recordsLegal obligation and legitimate interests (Art. 6(1)(c) and 6(1)(f))
Improving our website and understanding how visitors use itConsent, via cookies (Art. 6(1)(a))
Sending you marketing or follow-up communications (where applicable)Consent (Art. 6(1)(a))
Responding to advertising lead-form enquiriesConsent and pre-contract steps (Art. 6(1)(a) / 6(1)(b))

You can withdraw your consent at any time (see Section 9).

5. Marketing communications

If you have given us your consent, we may occasionally contact you about our services, offers or reminders relevant to electrical safety and maintenance. Every marketing message will give you a simple way to opt out, and you can unsubscribe or ask us to stop at any time by contacting us using the details in Section 1. We will never sell your personal data to third parties for their own marketing.

6. Cookies and tracking technologies

Our website uses cookies and similar technologies to function correctly, to understand how visitors use the site, and to measure the performance of our advertising. These include:

  • Strictly necessary cookies — required for the website to work.
  • Analytics cookies — such as Google Analytics 4 (via Google Tag Manager), which help us understand how visitors interact with our site.
  • Advertising and marketing cookies — such as the Meta (Facebook) Pixel, used to measure and improve our advertising on Facebook and Instagram.

Non-essential cookies (analytics and advertising) are only set with your consent, which we request via our cookie banner when you first visit the site. You can accept, reject or manage your preferences at any time, and you can also control cookies through your browser settings.

7. Who we share your information with

We do not sell your personal data. We only share it where necessary, with:

  • Service providers who process data on our behalf, under written agreements that require them to protect your data. These may include our website host, form and CRM providers, and email/communication tools.
  • Google — for website analytics (Google Analytics 4 / Google Tag Manager).
  • Meta Platforms (Facebook/Instagram) — where you contact us through a lead form or interact with our ads.
  • Professional advisers, insurers or regulatory/legal authorities — where we are legally required to do so.

Some of these providers (including Google and Meta) may process data outside the European Economic Area (see Section 8).

8. International data transfers

Some of our service providers, such as Google and Meta, are based outside the EEA (for example, in the United States). Where your personal data is transferred outside the EEA, we ensure appropriate safeguards are in place, such as the EU–US Data Privacy Framework or the European Commission's Standard Contractual Clauses, so that your data receives an equivalent level of protection.

9. Your data protection rights

Under the GDPR, you have the following rights in relation to your personal data:

  • Right of access — to request a copy of the personal data we hold about you.
  • Right to rectification — to have inaccurate or incomplete data corrected.
  • Right to erasure — to ask us to delete your data in certain circumstances.
  • Right to restriction — to ask us to limit how we use your data.
  • Right to data portability — to receive your data in a portable format.
  • Right to object — to object to certain processing, including direct marketing.
  • Right to withdraw consent — where we rely on your consent, you can withdraw it at any time.

To exercise any of these rights, please contact us using the details in Section 1. We will respond within one month. There is normally no charge, and we may need to verify your identity before acting on your request.

10. How long we keep your information

We keep your personal data only for as long as necessary for the purposes set out in this policy:

  • Enquiries that don't lead to a job — retained only as long as needed to follow up.
  • Customer and job records (including certification and invoices) — retained for as long as required to meet our legal, tax and insurance obligations.
  • Marketing consent records — until you withdraw consent or the data is no longer needed.

When data is no longer required, we securely delete or anonymise it.

11. How we protect your information

We take appropriate technical and organisational measures to keep your personal data secure and to protect it against unauthorised access, loss, misuse or alteration. While no method of transmission over the internet is completely secure, we work to protect your data and to limit access to those who need it.

12. Children's privacy

Our website and services are not directed at children, and we do not knowingly collect personal data from anyone under the age of 16. If you believe a child has provided us with personal data, please contact us and we will delete it.

13. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on this page, with the "Last updated" date at the top revised accordingly.

14. Your right to complain

If you have concerns about how we handle your personal data, we would encourage you to contact us first so we can try to resolve them. You also have the right to lodge a complaint with the Irish supervisory authority:

Data Protection Commission
21 Fitzwilliam Square South, Dublin 2, D02 RD28, Ireland
(Portarlington office: Canal House, Station Road, Portarlington, R32 AP23, Co. Laois)
Phone: 01 765 0100 / 1800 437 737
Website: www.dataprotection.ie
Complaints webform: forms.dataprotection.ie/contact

© 2026 Ryan's Electrical. All rights reserved. Registered in Ireland.

Back to Home